Delete your data
Last updated: 22 June 2026
You can remove your data from IgniteAds at any time. This page explains how to revoke Meta access and how to request full deletion of your account data.
Option 1 — Revoke Meta access
To disconnect IgniteAds from your Meta account and delete the access token we hold:
- Go to Facebook → Settings & Privacy → Settings → Business Integrations (or facebook.com/settings?tab=business_tools).
- Find IgniteAds and choose Remove.
Once revoked, the Meta access token stored by IgniteAds is permanently deleted and we can no longer access your ad accounts. Ads already created in your Meta account remain in your account and are managed by you in Meta Ads Manager.
Option 2 — Delete your IgniteAds account & data
Request full deletion
Email business@igniteai.in from the email address you use to sign in, with the subject "Delete my data". We verify the request and permanently delete your IgniteAds data within 30 days, then confirm by email.
What gets deleted
- Your IgniteAds account record and sign-in association.
- Your stored Meta connection and access token.
- Your campaign records, ad copy, and stored performance metrics within IgniteAds.
What is not deleted
- Ads in your Meta account. Campaigns, ad sets, and ads created in your own Meta ad account live in Meta, not IgniteAds — delete those in Meta Ads Manager.
- Data we're required to retain by law, kept only as long as legally necessary.
Questions
For help with deletion: business@igniteai.in. See also our Privacy Policy.